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CUSTOMER SUPPORT Service
CUSTOMER SUPPORT Service
Delivering exceptional customer service and resolving inquiries in real time using CRM tools like Zendesk, Freshdesk, and Zoho CRM that gets the task executed.
crm solutions
crm solutions
As a customer support specialist, streamlining operations, improving customer relationships, and making data-driven decisions are my forte. A CRM can take your business to the next level.
GOOGLE cALENDAR
GOOGLE cALENDAR
This includes setting appointments using Google Calendar, Acuity Scheduling, and Calendly. For prompt response to customer inquiries. Handling and resolving customers' issues. Conducting customer surveys. Follow-up, prospecting and so much more!
This includes setting appointments using Google Calendar, Acuity Scheduling, and Calendly. For prompt response to customer inquiries. Handling and resolving customers' issues. Conducting customer surveys. Follow-up, prospecting and so much more!
An email marketing project using an email automation tool.
Travel Itenary
Travel Itenary
The TOOLS I WORK WITH
The TOOLS I WORK WITH
As an experienced professional in administrative virtual assistance and customer
support, I provide tailored services designed to enhance business efficiency and growth.
Email Management: Organized response, filtering, and prioritization
Scheduling: Appointments, meetings,
and calendar management.
Data Management: Accurate data entry
and organization.
Document Preparation: Creation of
reports, presentations, and spreadsheets.
Online Research: Reliable, timely
information gathering.
Transcription: Audio, video, and text
transcription.
Customer Service: Personalized
assistance and inquiry resolution.
Complaint Resolution: Efficient conflict
management and problem-solving.
Multichannel Support: Phone, email, and
live chat.
Additional Services
Customized solutions to fit your specific
business needs.
Administrative Support
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